Frequently Asked Questions
Everything you need to know about bringing ARJ Los Angeles into your home.
What is the typical shipping timeframe for domestic orders?
Standard domestic orders are processed within 2-3 business days. Depending on your location from our Los Angeles warehouse, delivery typically takes between 5 to 7 business days.
Do you offer international shipping?
Yes, ARJ Los Angeles ships worldwide. International shipping rates and delivery windows are calculated at checkout based on the destination country and package weight.
What is your return policy for home decor items?
We accept returns on unused items in their original packaging within 30 days of delivery. Please note that custom furniture and final sale items are not eligible for return.
How can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your shipment's progress.
Are your products ethically sourced?
Sustainability and ethics are core to our brand. We partner exclusively with artisans and manufacturers who adhere to fair labor practices and prioritize eco-friendly materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment solutions like PayPal, Apple Pay, and Google Pay for a seamless checkout experience.